Careers
We are always looking for the best and the brightest to join our team. If you have proven experience in Web site development or database programming, search engine optimization, online marketing and media planning, search engine advertising, Internet services sales, project management or quality assurance, please send your resume and cover letter to careers@sitelab.com for review.
Note: Resumes without cover letters or clear indication of what type of position is desired will be put at the bottom of the consideration list, so please spend the extra 5 minutes to help us figure out how we can make you part of our team.
- Account Manager (Interactive Agency)
- Marketing Coordinator - Social Media/Digital Content
- Senior Web Developer
- Web Developer Intern
Account Manager (Interactive Agency)
SiteLab Interactive is looking for an experienced Account Manager who will manage client relationships by serving as a business advisor and marketing strategist. The Account Manager is responsible for day-to-day account management. The main goal is to improve performance and retention of existing clients and ensure customer satisfaction through prompt service, efficient management and a professional attitude.
This position will focus on improving client success by delivering exceptional customer service and overall strategy of the account to grow their business, increase their ROI and maximize revenue opportunities. The Account Manager acts as the primary interface between SiteLab and its clients, and will be responsible for providing ongoing support, service and consultation to clients by establishing and maintaining solid business relationships.
Duties & Responsibilities:
- Provide superior customer service and online marketing consultation
- Primary client contact for needs, questions, research/analysis, and all associated customer communications in fulfillment of daily client requests
- Pro-active assessment and monitoring of client activities
- Resolving cross-functional issues
- Work with internal departments to escalate client or technical problems
- Prepare and write client reports and account management plans
- Facilitate new client project launches including kick off meetings, brainstorming sessions and regular client calls
- Identify business opportunities for clients and up-sell opportunities
- Estimate and document scopes of work and costs for sales proposals
- Immersion into clients’ industries and individual corporate goals
- Expose and educate clients on new techniques and opportunities
- Execute client initiatives within defined budgets and timelines
Job Requirements:
- 2-3 years Interactive Marketing or Sales experience within an agency
- Broad knowledge of Internet strategies and best practices (SEO/SEM, PPC, Web site development, online analytics, Social Media, E-mail Marketing, Viral Marketing, Mobile Marketing, etc.)
- Detail oriented self-starter with strong customer service background
- Exceptional organizational skills and ability to communicate cross-functionally
- Excellent oral and written professional communication skills that project a positive, professional image
- Highest level of integrity and commitment to achieve company objectives
- Creative out-of-the-box thinking skills
- Demonstrated success building and fostering business/client relationships
- Ability to meet deadlines and work with limited supervision
- Team player who works well under pressure
- Must be proficient in Microsoft Office and Google Apps
Marketing Coordinator - Social Media/Digital Content
SiteLab Interactive is seeking an experienced (1-3 years) on-site, full-time Marketing Coordinator to help maintain our position as a leader in social media marketing. The position will be responsible for creating content to be used online (social media posts, blogs, web copy, emails, articles, etc.) and for managing several of SiteLab's clients' social media properties. This is a fast-paced position with growth potential at a leading interactive agency steps from the beach in La Jolla Shores.
About You:
You're web and tech savvy with a talent for telling stories. You've had experience managing social media properties for a business and you like interacting with new people. You actively use Facebook, Twitter, YouTube, Instagram, and other social media sites. You understand that most 'business speak' is boring and unfriendly and want to speak to people rather than at them. You like to write and understand the audience and the media you're using to deliver your message. You truly enjoy creating and pushing yourself and you fail just as eloquently as you win.
The ideal candidate has past experience working in an agency environment and has an interest in the healthcare, biotech, and/or government marketing industries.
Key Responsibilities:
- Manage social media day-to-day activities for multiple clients, while coordinating with SiteLab team members for campaign planning and execution
- Manage and grow social channels focusing on engagement and community growth
- Provide additional research when needed to augment campaigns and strategy
- Manage presence on social networking sites and other similar community sites, including scheduling content and blog posts, escalating any issues immediately and appropriately
- Source images for social media posts using our client's photo libraries, stock photos, or taking pictures to upload via Instagram, TwitPic, or other image platform as needed
- Create content for emails, website copy, ads, blogs, articles, Twitter, Facebook, etc.
- Assist in integrating social media into SEO/other marketing initiatives
- Create and execute new marketing campaigns including email campaigns using the tool Lyris/Email Labs
- Monitor effective benchmarks for measuring the impact of social media programs and analyze, review, and report on effectiveness of campaigns in an effort to maximize results
- Regularly share feedback and insights gained from social media monitoring with the team, to help them evolve their strategies in a timely fashion
- Monitor trends in social media tools, trends, and applications
Qualifications:
- Positive, fun attitude
- Minimum Bachelor's Degree required
- Experience writing copy for marketing purposes
- Knowledge and understanding of social media and CMS platforms along with engagement and measurement tools including Google Analytics, Google Drive, Hootsuite, SproutSocial or similar measuring tools, WordPress, Drupal
- Experience with Facebook, Twitter, YouTube, Google+, Instagram, Pinterest, LinkedIn
- Strong ability to communicate in written and oral form
- Team player who delivers results; can build relationships and work cross-functionally; focused on the best outcome for the organization
- Strong organization and detail-oriented
- Ability to prioritize and multi-task in a fast-paced, changing environment
- Ability to work efficiently on multiple projects and meet tight deadlines
- Excellent analytical, critical thinking, and problem solving skills
- Must have knowledge of SEO, with PPC a plus
- This is a full-time (40 hours/week) position.
Senior Web Developer
SiteLab Interactive has an opening for a senior web developer position. We are looking for a seasoned professional who is passionate about their work in the online space. An excellent compensation package is available including a base salary, medical/dental benefits, retirement plan, and more.
Web Technology & Architecture Requirements:
- Expert knowledge of HTML, XHTML, CSS, Javascript/jQuery
- Knowledge of database driven web application design
- Experience with CMS systems
- Knowledge of cross-browser/platform compatibility issues
- Knowledge of SEO best practices as they relate to site development and server configurations
- Experience with .NET & PHP coding, plus basic database queries
- Communicate and enforce coding standards
- Possesses significant knowledge of client server and Internet systems architectures
- Understands browser specific compatibility issues
- Experience in general backend integration
Capability Requirements:
- Thorough understanding of wire frame layouts, navigational functions, and design features as they relate to website usability
- Ability to balance creativity and excellent design with SEO best practices to ensure effectiveness of online marketing strategy
- Thorough understanding of web usability principles and W3C standards-compliant coding techniques
- Meticulous attention to detail and strong testing/quality assurance skills are an absolute must have
- Ability to understand and compose systems architecture for Web hosting and applications
Personal/Management Requirements:
- Manage large scale and database related projects, and bring them to completion
- Responsible for deadlines and all work provided to client
- Perform testing, debugging, make final recommendations and approvals as needed
- Ability to work independently and in a team environment
- Ability to mentor/guide junior level developers
- Create and execute work plans and revise as appropriate to meet changing needs and requirements
- Responsibility to see projects through to their completion
- Must be friendly, confident and have a genuine sense of ownership for your work
- Excellent organizational and multitasking skills
- Strong communication skills, both written and verbal
- 3+ years of web development experience, preferably in an agency environment
- Facilitates effective team interaction
Web Developer Intern
SiteLab Interactive is currently looking to fill an intern position for a Web Developer to assist in implementing and evolving our clients’ websites. You will interact with Designers, Account Managers and various other staff members. Our ideal candidate is quick, accurate, adaptable and flexible to meet changing priorities and timelines. We are looking for someone with a keen sense for crafting polished user interfaces. This is a paid internship and the rate will be $10/hr.
Technology Requirements:
- Expert knowledge of HTML, XHTML, CSS, Javascript/jQuery
- Knowledge of cross-browser/platform compatibility issues
- Knowledge of SEO best practices as they relate to site development
- Proficiency with Photoshop for cutting up design comps and graphic/photo manipulation
- Familiarity with .NET & PHP coding, plus basic database queries
- Familiarity with common CMS platforms (WordPress, Drupal, DotNetNuke, etc.)
Capability Requirements:
- Thorough understanding of wire frame layouts, navigational functions, and design features as they relate to website usability
- Ability to balance creativity and excellent design with SEO best practices to ensure effectiveness of online marketing strategy
- Thorough understanding of web usability principles and W3C standards-compliant coding techniques
- Meticulous attention to detail and strong testing/quality assurance skills are an absolute must have
Personal Requirements:
- Ability to work independently and in a team environment
- Self-motivated, deadline-respectful and detail-oriented
- Must be friendly, confident and have a genuine sense of ownership for your work
- Excellent organizational and multitasking skills
- Strong communication skills, both written and verbal
- 1+ years of web development experience, preferably in an agency environment
Nice to Haves:
- Knowledge of database driven web application design
- Strong fundamental skills with various web servers, operating systems and networks
- Proficiency in Illustrator, Fireworks, Flash, HTML5
- eCommerce development experience
- Video post-production experience (compression, editing, etc.)
- Experience w/mobile site development
- Strong skills in analytics implementation
