Careers
We are always looking for the best and the brightest to join our team. If you have proven experience in Web site development or database programming, search engine optimization, online marketing and media planning, search engine advertising, Internet services sales, project management or quality assurance, please send your resume and cover letter to careers@sitelab.com for review.
Note: Resumes without cover letters or clear indication of what type of position is desired will be put at the bottom of the consideration list, so please spend the extra 5 minutes to help us figure out how we can make you part of our team.
- Account Manager (Interactive Agency)
- Business Development (Interactive Agency)
- Office Systems Manager
- Senior Web Developer
- Web Developer Intern
Account Manager (Interactive Agency)
SiteLab Interactive is looking for an experienced Account Manager who will manage client relationships by serving as a business advisor and marketing strategist. The Account Manager is responsible for day-to-day account management. The main goal is to improve performance and retention of existing clients and ensure customer satisfaction through prompt service, efficient management and a professional attitude.
This position will focus on improving client success by delivering exceptional customer service and overall strategy of the account to grow their business, increase their ROI and maximize revenue opportunities. The Account Manager acts as the primary interface between SiteLab and its clients, and will be responsible for providing ongoing support, service and consultation to clients by establishing and maintaining solid business relationships.
Duties & Responsibilities:
- Provide superior customer service and online marketing consultation
- Primary client contact for needs, questions, research/analysis, and all associated customer communications in fulfillment of daily client requests
- Pro-active assessment and monitoring of client activities
- Resolving cross-functional issues
- Work with internal departments to escalate client or technical problems
- Prepare and write client reports and account management plans
- Facilitate new client project launches including kick off meetings, brainstorming sessions and regular client calls
- Identify business opportunities for clients and up-sell opportunities
- Estimate and document scopes of work and costs for sales proposals
- Immersion into clients’ industries and individual corporate goals
- Expose and educate clients on new techniques and opportunities
- Execute client initiatives within defined budgets and timelines
Job Requirements:
- 2-3 years Interactive Marketing or Sales experience within an agency
- Broad knowledge of Internet strategies and best practices (SEO/SEM, PPC, Web site development, online analytics, Social Media, E-mail Marketing, Viral Marketing, Mobile Marketing, etc.)
- Detail oriented self-starter with strong customer service background
- Exceptional organizational skills and ability to communicate cross-functionally
- Excellent oral and written professional communication skills that project a positive, professional image
- Highest level of integrity and commitment to achieve company objectives
- Creative out-of-the-box thinking skills
- Demonstrated success building and fostering business/client relationships
- Ability to meet deadlines and work with limited supervision
- Team player who works well under pressure
- Must be proficient in Microsoft Office and Google Apps
Business Development (Sales)
SiteLab Interactive has attractive positions available for qualified business development and sales professionals with a successful track record in identifying and closing new business opportunities. Excellent compensation packages are available including a base salary plus commission, medical/dental benefits and retirement plan. Quarterly and annual sales quotas are required.
Interactive business development requires a combination of several skill sets including: consultative solution selling, presentation experience, customer interaction and relationship building. Experience selling online marketing solutions and website development is required.
Essential Duties and Responsibilities:
- Generate & qualify leads: networking, events, speaking engagements, partnerships, cold/warm calling, referrals, researching, etc.
- Representation at networking opportunities and industry related events
- Identify key players and top business challenges, research and obtain business requirements
- Must have superior skills at composing and delivering presentations
- Lead the development of client presentations and proposals, including company capabilities presentations
- Maintain strong ongoing relationships with prospects and clients: must maintain a solid pipeline of potential business at all times
- Maintain knowledge of industry trends
- Travel when required
Required Skills, Education and Experience:
- 2+ years of successful sales experience in interactive online marketing
- Interactive agency experience is required
- Knowledge of the following: website development, search marketing, CMS, e-commerce, social media, usability, Flash/website design, web analytics, etc.
- Strong technical background in website development is preferred
- Must be a disciplined and motivated self-starter
- Proven track record of strong experience prospecting into companies, opportunity qualification, planning, call structure/control, and time management
- Superior communication skills: positive and energetic interpersonal skills, excellent listening skills, and strong writing skills are essential
- The highest level of integrity, business and work ethics
- Ability to work as part of a team and independently with a positive attitude to tackle any challenge
- Working knowledge of all Microsoft Office tools and Google Apps
Office Systems Manager
SiteLab Interactive seeks a friendly, hard working, and detail oriented individual for the position of Office Systems Manager. Since 1996, SiteLab has been among San Diego's top digital marketing agencies, located in scenic La Jolla Shores.
Initially, this will be a part-time position: 30 hours per week, but may grow as we grow. Ideally seeking local candidates with digital agency experience and a background that includes accounting support. Requires intermediate to advanced skill in Microsoft Word, Excel as well as accounting system experience (e.g. Microsoft Dynamics). Major responsibilities include the following:
Reception & Admin
- Greet visitors arriving at front desk
- Answer incoming agency calls
- Handle routine correspondence
- Manage CEO calendar
Accounting
- Process staff timekeeping edits
- Assist with account receivable collections
- Manage regular banking deposits
- Maintain filing systems (contracts and invoices)
- Create client invoices
- Process vendor invoices
Office Management
- Inventory/order office supplies
- Handle incoming/outgoing mail & postage
- Manage telephone system and office equipment
- Maintain conference rooms and manage reservations
- Supervise janitorial service
- Oversee staff kitchens/supplies
Human Resources
- Administer employee insurance plans
- Track employee vacation & sick leave
- Maintain employee personnel files
- Plan and manage staff events
- Process new employee paperwork
To Apply: Please send your resume and cover letter to careers@sitelab.com
Senior Web Developer
SiteLab Interactive has an opening for a senior web developer position. We are looking for a seasoned professional who is passionate about their work in the online space. An excellent compensation package is available including a base salary, medical/dental benefits, retirement plan, and more.
Web Technology & Architecture Requirements:
- Expert knowledge of HTML, XHTML, CSS, Javascript/jQuery
- Knowledge of database driven web application design
- Experience with CMS systems
- Knowledge of cross-browser/platform compatibility issues
- Knowledge of SEO best practices as they relate to site development and server configurations
- Experience with .NET & PHP coding, plus basic database queries
- Communicate and enforce coding standards
- Possesses significant knowledge of client server and Internet systems architectures
- Understands browser specific compatibility issues
- Experience in general backend integration
Capability Requirements:
- Thorough understanding of wire frame layouts, navigational functions, and design features as they relate to website usability
- Ability to balance creativity and excellent design with SEO best practices to ensure effectiveness of online marketing strategy
- Thorough understanding of web usability principles and W3C standards-compliant coding techniques
- Meticulous attention to detail and strong testing/quality assurance skills are an absolute must have
- Ability to understand and compose systems architecture for Web hosting and applications
Personal/Management Requirements:
- Manage large scale and database related projects, and bring them to completion
- Responsible for deadlines and all work provided to client
- Perform testing, debugging, make final recommendations and approvals as needed
- Ability to work independently and in a team environment
- Ability to mentor/guide junior level developers
- Create and execute work plans and revise as appropriate to meet changing needs and requirements
- Responsibility to see projects through to their completion
- Must be friendly, confident and have a genuine sense of ownership for your work
- Excellent organizational and multitasking skills
- Strong communication skills, both written and verbal
- 3+ years of web development experience, preferably in an agency environment
- Facilitates effective team interaction
Web Developer Intern
SiteLab Interactive is currently looking to fill an intern position for a Web Developer to assist in implementing and evolving our clients’ websites. You will interact with Designers, Account Managers and various other staff members. Our ideal candidate is quick, accurate, adaptable and flexible to meet changing priorities and timelines. We are looking for someone with a keen sense for crafting polished user interfaces. This is a paid internship and the rate will be $10/hr.
Technology Requirements:
- Expert knowledge of HTML, XHTML, CSS, Javascript/jQuery
- Knowledge of cross-browser/platform compatibility issues
- Knowledge of SEO best practices as they relate to site development
- Proficiency with Photoshop for cutting up design comps and graphic/photo manipulation
- Familiarity with .NET & PHP coding, plus basic database queries
- Familiarity with common CMS platforms (WordPress, Drupal, DotNetNuke, etc.)
Capability Requirements:
- Thorough understanding of wire frame layouts, navigational functions, and design features as they relate to website usability
- Ability to balance creativity and excellent design with SEO best practices to ensure effectiveness of online marketing strategy
- Thorough understanding of web usability principles and W3C standards-compliant coding techniques
- Meticulous attention to detail and strong testing/quality assurance skills are an absolute must have
Personal Requirements:
- Ability to work independently and in a team environment
- Self-motivated, deadline-respectful and detail-oriented
- Must be friendly, confident and have a genuine sense of ownership for your work
- Excellent organizational and multitasking skills
- Strong communication skills, both written and verbal
- 1+ years of web development experience, preferably in an agency environment
Nice to Haves:
- Knowledge of database driven web application design
- Strong fundamental skills with various web servers, operating systems and networks
- Proficiency in Illustrator, Fireworks, Flash, HTML5
- eCommerce development experience
- Video post-production experience (compression, editing, etc.)
- Experience w/mobile site development
- Strong skills in analytics implementation

